12 Modules
Operations Program (Workflows and Productivity)
1
SERVICES: VIDEO How To Use The Collection Building Template
2
SERVICES: Be The Problem Solver
3
SERVICES: Know Your Market
4
SERVICES: Client Expectations & Cost Summaries
5
SERVICES: Your Service Magazine Checklist
6
Workflow Project Board
7
WATCH The Video Workflow Masterclass
8
SPREADSHEET Workflow Builder
9
SPREADSHEET Systems Setup
10
CHECKLIST Your Workflow
11
PRODUCTIVITY: Become More Productive
12
OFFBOARDING: Sample Workflow
13
Creating a Premium Experience: Highlighting With Your Amenities
Hospitality Program (Client Relationships)
1
ONBOARDING: Welcome Guide Checklist & Email Swipe
2
ONBOARDING: Experience & Process Self Assessment
3
ONBOARDING: The Client Experience Challenge
4
ONBOARDING: Real Onboarding Examples
5
OFFBOARDING: WATCH The Video Lesson
6
OFFBOARDING: Client Offboarding Checklist
7
CLIENT EXPERIENCE: Client Profiles & Communications
Finance Program (Pricing Education)
1
Your Ultimate Service Pricing CALCULATORS
2
Discounts Are Costing You More Than Money WORKBOOK
3
Know Your Numbers PRICING GUIDE
4
Apps For Your Bottom Line PDF LIST
5
Season Math CALCULATOR
6
The 4 Types Of Pricing
7
Flat Fee Pricing
8
Percentage Based Pricing
9
Hybrid Structures & Price Changes
10
Subscription & Retainer Pricing
11
Managing Payments & Income
12
Investment Influence & Rate Increase CALCULATOR
13
Changing Pricing Without Losing Clients PDF GUIDE
14
How To Operate LEAN
Communications Program (Templates & Questionnaires)
1
LANGUAGE LIBRARY: Word Trades
2
LANGUAGE LIBRARY: Words To Add & Avoid
3
LANGUAGE LIBRARY: Positive Translations For Negative Phrases
4
EMAIL TEMPLATES: Swipe File
5
TEMPLATE: Sample Offboarding Email
6
TEMPLATE: Vendor Offboarding Email
7
QUESTIONNAIRE: My Intake Questionnaire
8
QUESTIONNAIRE: My Proposal Questionnaire
9
QUESTIONNAIRE: New Client Welcome Questionnaire
10
QUESTIONNAIRE: Event Team Questionnaire
11
QUESTIONNAIRE: Guest Concierge Questionnaire
12
QUESTIONNAIRE: Venue Scouting Questionnaire
13
QUESTIONNAIRE: Offboarding Questionnaire
14
QUESTIONNAIRE: Vendor Offboarding Questionnaire
Marketing Program (Social Media & Marketing)
1
INSTAGRAM: Hustle The Gram Instagram Workbook
2
INSTAGRAM: Using Industry Hashtags
3
INSTAGRAM: Planning Tools & Resources
4
INSTAGRAM: Trello Board Content Planner
5
MARKETING: VIDEO Learning From Supreme
6
MARKETING: Launching & Utilizing Hype WORKBOOK
7
MARKETING: VIDEO Learning From Fenty
8
MARKETING: WORKBOOK Give Them What They Want
Sales Program (Proposals and Consults)
1
VIDEO Contact Form & Inquiry Steps Lesson
2
Tools for Inquiry and Scheduling
3
Language for Pre-Booking
4
VIDEO Questionnaire Lesson
5
Forms
6
Sample Questions
7
VIDEO Building Your Proposal Lesson
8
Building Your Visual Cache
9
Proposal Framework
10
VIDEO Storytelling Lesson
11
Features & Benefits
12
Create Your Big Promise
13
Importance Of Storytelling
14
Testimonial Cache
15
Become Their Problem Solver
16
VIDEO Expert Information Lesson
17
Amenities
18
Booking Stats
19
The Upsell
20
The RIDE Method
21
Interactive Ride Video
22
Themed Ride Video
23
R.I.D.E. Method WORKBOOK
24
GUIDE How To Nail Your Consults
25
WORKBOOK How To Nail Your Consults
26
SAMPLE SCRIPT Welcome Video
27
SAMPLE SCRIPT Previous Client Collateral
28
SAMPLE SCRIPT Service Inclusions & Amenities
29
SAMPLE SCRIPT Testimonial Videos
30
SAMPLE SCRIPT Next Step Video
31
SAMPLE SCRIPT Previous Client Testimonial Request
32
SAMPLE SCRIPT Vendor Testimonial Request
33
SAMPLE SCRIPT If They Say No To A Video Testimonial
34
SAMPLE SCRIPT If They Don't Answer The Request
35
GUIDE To Buying Signals
36
My Conversation Prompts
37
My Email Swipe File
38
Negotiating & Handling Objections
39
BONUS Canva Proposal Template
40
BONUS Resources & App Discounts
41
BONUS Tracking Apps & Tools
Wedding Pro University
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